Service available now · 50 states Mon–Sun · 7AM–9PM EST
Book online · save 10%
1 (844) 275-8200 Schedule service Schedule
A — Model WRT311FZDW

Whirlpool WRT311FZDW

A 20 cu ft 33"-wide white top-freezer with a Flexi-Slide bin and humidity crispers.

Series Top-Freezer Refrigerator Type Refrigerator Coverage All 50 US states Response ~24h average
Denys Kovalenko
Denys Kovalenko Master Appliance Technician
Schedule repair 1 (844) 275-8200
Whirlpool WRT311FZDW Refrigerator — specifications and repair
Quick booking

Schedule Whirlpool
appliance repair

Experienced technicians in all 50 US states. Average response within 24 hours.

  • Experienced Whirlpool specialists
  • Genuine OEM parts
  • 30-day labor warranty
  • Upfront pricing
B — Specifications

WRT311FZDW technical specifications.

A 20 cu ft 33"-wide white top-freezer with a Flexi-Slide bin and humidity crispers.
Type Top-freezer refrigerator
Capacity 20 cu ft
Width 33"
Shelving Frameless glass + Flexi-Slide bin
Finish White
C — Key features

What makes WRT311FZDW stand out.

  • Flexi-Slide Bin
  • Frameless glass shelves
  • Humidity-controlled crispers
  • LED interior lighting

The Whirlpool WRT311FZDW is a current top-freezer refrigerator. It includes frameless glass shelves, a Flexi-Slide bin, and humidity-controlled crispers in white.

On these refrigerators we are called for not cooling, no ice or water, frost buildup, a warm fresh-food side while the freezer stays cold, and water pooling from a clogged defrost drain. Display alerts such as PO, dE, and SY EF are read where shown, and everything else is diagnosed by symptom. See refrigerator repair and our refrigerator error-code guides. For full specifications and model lookup, visit whirlpool.com.

D — Error codes

Refrigerator error codes.

All refrigerator codes →
PC

Compressor circuit error: the control board detected a compressor circuit fault such as overcurrent, a start-relay failure, or the compressor not responding.

Refrigerator
→
SY CE

System communication error between the main board and a secondary module such as the ice maker control, damper, or sensor board.

Refrigerator
→
LO

Low-temperature warning: the fresh-food temperature dropped below the safe lower threshold, risking produce freezing.

Refrigerator
→
SY EF

Evaporator fan fault: the control board detected a fault in the evaporator fan circuit, so cold air cannot be distributed.

Refrigerator
→
dE

Defrost system failure: the auto-defrost cycle did not complete in time, so frost is building on the evaporator and restricting airflow.

Refrigerator
→
HI

High-temperature warning: the fresh-food or freezer temperature has risen well above the set point from a cooling failure or a prolonged open door.

Refrigerator
→
E — Knowledge base

Refrigerator guides & troubleshooting.

All guides →
Whirlpool refrigerator repair — professional appliance service BUYING GUIDES
Buying Guides

Whirlpool Refrigerator Buying Guide — Choosing the Right Model

5 min read UPDATED 2026
Whirlpool refrigerator repair — professional appliance service INSTALLATION & SETUP
Installation & Setup

Whirlpool Refrigerator Installation — A Setup Guide

5 min read UPDATED 2026
Whirlpool refrigerator repair — professional appliance service HOW IT WORKS
How It Works

How a Whirlpool Refrigerator Cooling System Works

5 min read UPDATED 2026
F — Related models

Other Whirlpool refrigerator models.

All refrigerator models →
Whirlpool WRF540CWHZ Refrigerator — repair service
French-Door Refrigerator
WRF540CWHZ
A 20 cu ft 36"-wide counter-depth French-door refrigerator in fingerprint-resistant stainless.
Refrigerator →
Whirlpool WRF555SDFZ Refrigerator — repair service
French-Door Refrigerator
WRF555SDFZ
A 25 cu ft 36"-wide French-door refrigerator in fingerprint-resistant stainless.
Refrigerator →
Whirlpool WRF560SEHZ Refrigerator — repair service
French-Door Refrigerator
WRF560SEHZ
A 20 cu ft 30"-wide French-door refrigerator with a fingerprint-resistant stainless finish and adjustable gallon door bins.
Refrigerator →
Whirlpool WRF560SMHZ Refrigerator — repair service
French-Door Refrigerator
WRF560SMHZ
A 20 cu ft 30"-wide French-door refrigerator in fingerprint-resistant stainless.
Refrigerator →
Whirlpool WRF757SDHZ Refrigerator — repair service
French-Door Refrigerator
WRF757SDHZ
A 27 cu ft 36"-wide French-door refrigerator with in-door ice and water.
Refrigerator →
Whirlpool WRF767SDHZ Refrigerator — repair service
French-Door Refrigerator
WRF767SDHZ
A 27 cu ft 36"-wide French-door refrigerator in fingerprint-resistant stainless.
Refrigerator →
Whirlpool WRFC2036RZ Refrigerator — repair service
French-Door Refrigerator
WRFC2036RZ
A current-generation 20 cu ft 36"-wide counter-depth French-door bottom-mount refrigerator.
Refrigerator →
Whirlpool WRS312SNHW Refrigerator — repair service
Side-by-Side Refrigerator
WRS312SNHW
A 22 cu ft white side-by-side refrigerator with electronic temperature controls.
Refrigerator →

Don't see your model? We service every Whirlpool refrigerator — current production, discontinued, and legacy units. Schedule service or call us for any Whirlpool model.

F — Get started

Need repair for your
Whirlpool WRT311FZDW?

Experienced technicians, genuine Whirlpool parts, 30-day labor warranty. All 50 US states.

Schedule service Call 1 (844) 275-8200