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A — Model WCE97US6KS

Whirlpool WCE97US6KS

36" five-element electric radiant cooktop with a FlexHeat Triple Element and Control Lock.

Series Electric Cooktop Type Cooktop Coverage All 50 US states Response ~24h average
Lucy Martinez
Lucy Martinez Senior Diagnostic Specialist
Schedule repair 1 (844) 275-8200
Whirlpool WCE97US6KS Cooktop — specifications and repair
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Experienced technicians in all 50 US states. Average response within 24 hours.

  • Experienced Whirlpool specialists
  • Genuine OEM parts
  • 30-day labor warranty
  • Upfront pricing
B — Specifications

WCE97US6KS technical specifications.

36" five-element electric radiant cooktop with a FlexHeat Triple Element and Control Lock.
Type Electric ceramic-glass radiant cooktop
Width 36 in
Elements 5 radiant
Controls Tap-touch with Control Lock
Extras Warm zone
C — Key features

What makes WCE97US6KS stand out.

  • FlexHeat™ Triple Element (6"/9"/12")
  • Warm zone
  • Control Lock
  • Tap-touch controls

The Whirlpool WCE97US6KS is a current electric ceramic-glass radiant cooktop. The 36" surface carries a 6"/9"/12" FlexHeat Triple Element plus a warm zone, with tap-touch controls and a Control Lock to prevent accidental activation.

Electric, gas, and induction cooktops are diagnosed by symptom — a radiant element or induction coil that will not heat, a gas burner that will not light, pan-detection issues, a control lock (LOC) mistaken for a fault, or a cracked glass top. See cooktop repair. For full specifications and model lookup, visit whirlpool.com.

D — Error codes

Cooktop error codes.

All cooktop codes →
Controls Unresponsive

Touch controls dead or frozen — control lock engaged, moisture on the panel, or a failed control board.

Cooktop
→
Surface Element Stays On

Element will not switch off — welded relay contacts or a shorted infinite switch holding power on.

Cooktop
→
Cracked Glass Surface

Cracked ceramic-glass top — impact or thermal stress that exposes live elements and needs immediate shutoff.

Cooktop
→
Induction Not Detecting Pan

Induction zone will not recognize cookware — non-magnetic pans, an undersized base, or a pan-detection sensor fault.

Cooktop
→
Element Will Not Heat

Radiant element stays cold — a failed element, burnt-out receptacle, or faulty infinite switch.

Cooktop
→
Burner Will Not Light

Surface burner fails to ignite — clogged igniter ports, a weak spark module, or interrupted gas supply.

Cooktop
→
E — Knowledge base

Cooktop guides & troubleshooting.

All guides →
Whirlpool cooktop repair — professional appliance service TIPS & TRICKS
Tips & Tricks

Whirlpool Cooktop Control Lock — Using the LOC Feature

5 min read UPDATED 2026
Whirlpool cooktop repair — professional appliance service INSTALLATION & SETUP
Installation & Setup

Whirlpool Cooktop Installation — Cutout, Power, and Gas Basics

5 min read UPDATED 2026
Whirlpool cooktop repair — professional appliance service REPAIR COSTS
Repair Costs

Whirlpool Cooktop Repair Cost — Honest Ranges by Problem

5 min read UPDATED 2026
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All cooktop models →
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Don't see your model? We service every Whirlpool cooktop — current production, discontinued, and legacy units. Schedule service or call us for any Whirlpool model.

F — Get started

Need repair for your
Whirlpool WCE97US6KS?

Experienced technicians, genuine Whirlpool parts, 30-day labor warranty. All 50 US states.

Schedule service Call 1 (844) 275-8200