Whirlpool ice machine model families
Whirlpool ice machines are 15-inch undercounter residential units — the first thing to identify in any Whirlpool ice machine repair, and we note plainly that there is no Whirlpool commercial line. Current WUI with Clear Ice Technology includes the gravity-drain WUI75X15HZ, WUI75X15HB and WUI75X15HW and the pump-equipped WUI95X15HZ; legacy Gold GI15 includes the GI15NDXZS, GI15NDXXS and the pump-equipped GI15PDXZS.
What the technology means for service
These undercounter machines carry Clear Ice Technology, a 25 lb storage bin, a self-cleaning or Electronic Clean cycle, a Fast Ice option, a reversible door and, on pump models, a built-in drain pump. Identifying a gravity-drain or pump WUI, or a legacy GI15, tells a technician which inlet valve, harvest motor, condenser fan, water filter or drain pump a repair involves. The automatic icemaker built into a refrigerator is a different module — see ice maker for that.
Reading the model and servicing it
The rating plate is usually inside the door or on the rear of the cabinet; record the full model string before booking. Our experienced, independent technicians service every Whirlpool undercounter ice machine with genuine OEM parts matched to the build, and because these units carry no error codes, note the symptom and your model number when you book ice machine repair — repairs start from $89, or from $129 depending on the part, with the final cost depending on parts. Our labor is guaranteed.